Kenstar KSM55.WN1 Split AC (1.5 Ton, 5 Star Rating, White)

"very bad experience kenstar AC i have purchase 27 jan 2015 ..."

"Don't buy Kenstar AC"

"the AC is not fitting properly and I am not sure if that is due to poor installation or problem with the unit"

"I don't recommend this AC to anyone."

"This AC doesn't work before one year, suspected gas lick, 5 star AC don't come with aluminum coil, and people visited to see this AC confirming that aluminum coil condenser can't be repaired, only need to replace with another aluminum coil and no warranty for further repeated problem, I saw the reviews and few having same problem, now I am waiting for the problem to be resolved by Kenstar service personal"

" Don't buy AC with Aluminum coil, but the catch here is, if they claim 5 star AC, it shouldn't be with aluminum coil or they sell AC with false tags"

" I don't recommend this AC to anyone"

" i turned off AC for a several hours"

" Recently even i was having e6 error from my ac"

"First to find out the leak in the ac"

" Videocon onida kenstar these ac"s are cheap in its price it doesnt give long life"

"The Split Ac is an absolute steal for the price, I stay on the top-most floor and cooling is impeccable"

" Also, the AC is not fitting properly and I am not sure if that is due to poor installation or problem with the unit"

"Very poor AC, installation not done properly, just after completing installation there was noice in the AC when we asked the technician to check he asked us to complain to service call center"

" Yet to check the performance and effect of the AC as I had issues with power socket :("

"The AC is almost noise free and good"

" If you want a simple AC without certain fancy features, this is it"

" Less than 5 months later the AC stopped working"

" The AC would not cool at all and would start throwing out ice and water after being left switched on over night"

" He came couple of days later and said there was nothing wrong with the compressor and it might have been a leak because of loose parts and he was tightening everything and filling gas and that would fix the problem"

" Again a month later the AC has stopped cooling and is throwing out water and ice"

" By far the worst AC brand with the worst ownership experience"

"My AC stopped working 2 to 3 months before"

"I purchased it on 29th March and using since 1st week of April it's not even 6 months and AC stopped working and shows message E2 error"

"The AC have started problem within 15 days of installation"

"This is the worst-ever AC i have even seen in my life"

" So far i have raised around 7 service requests and their useless technicians are incapable to solve the AC"

"The real problem began in 2nd month, the AC started creating noise and giving out stinking smell, so Upon contacting the (Videocon) service centre, they came and fixed it"

"As a father I'd not recommend this air conditioner as it would affect your children health due to the air quality"

"I purchased this ac from a dealer and from day 1 it's been a terror, The first unit was dead on delivery and got replaced, The replacement unit stopped working and it took another month to get it fixed, now I am facing new problems regarding improper cooling so beware and be aware that by buying this ac your investing on problems"

"Back side machine sounds too much no proper cooling"

" Again a month later the AC has stopped cooling and is throwing out water and ice"

"As a father I'd not recommend this air conditioner as it would affect your children health due to the air quality"

"I purchased this ac from a dealer and from day 1 it's been a terror, The first unit was dead on delivery and got replaced, The replacement unit stopped working and it took another month to get it fixed, now I am facing new problems regarding improper cooling so beware and be aware that by buying this ac your investing on problems"

" Don't buy AC with Aluminum coil, but the catch here is, if they claim 5 star AC, it shouldn't be with aluminum coil or they sell AC with false tags"

" But aluminum are cheap but doesnt gives long life"

" The product was faultily installed, with wires and pipes hanging all over the place"

"Cons: It has aluminum fin, which is not mentioned in anywhere in the description"

" Yet to check the performance and effect of the AC as I had issues with power socket :("

"All the buttons in the remote control are not working ..."

" Second - its swinging fan are out of order and Third is- remote is not properly working"

"All the buttons in the remote control are not working properly, horizontal swing not at all working"

"Have been using it for a week now, mostly during the nights, cools very well, its not as silent as others but bearable, only disappointment is the remote, needs to be pressed twice or thrice to get it work"

" Its fan speed is quite less (even in turbo mode), remote feels cheap and not all buttons are night glow, horizontal swing is manual (although there is button on remote)"

" I was not expecting good build quality of remote, but I was surprised"

" Functioning of remote is not good"

"Faulty product and horrible customer service"

"Very poor service"

"poor product and poor service"

"the AC is not fitting properly and I am not sure if that is due to poor installation or problem with the unit"

"poor customer service"

"AC is OK but installation team is very bad."

"GOOD PRODUCT but POOR SERVICE"

"Good Product with Poor service."

"This product is excellent I can say but customer service is the worst ..."

"good product, bad installation"

" Except the installation which is substandard"

" If you don't monitor these guys, they do a horrible job of installation"

" The one star deduction is purely for the pathetic installation"

"This product is excellent I can say but customer service is the worst one compared to any other company"

" If you want to use and throw then only go for KENSTAR, I don't suggest KENSTAR, because of its poor service"

" One thing that I didn't like is the service/installation technicians"

" My a/c had to be refiled with gas within 2 weeks as these people messed it up during installation"

"Installation team is very bad @Hyderabad"

" I live in 2nd floor, installation team is not capable/skilled to install outdoor units just outside the balcony/patio"

"AC is OK but installation team is very bad"

"@poor customer service"

"I tried reaching customer service several times since 5 days through 04039404040"

" Also, the AC is not fitting properly and I am not sure if that is due to poor installation or problem with the unit"

" My house and walls are entirely in mess with unprofessional installation process and missing parts"

"Very poor AC, installation not done properly, just after completing installation there was noice in the AC when we asked the technician to check he asked us to complain to service call center"

" But the installation engineer goofed my old father (who was home at the time of installation) into shelling out Rs"

" The Installation is outsourced to another company and it was nightmare because the technician was rude and did not like the suggestion being made so just left without installation saying "I work for the company so you speak to company, I listen to my company and not company's customers""

"- According to the technician, the installation was not done properly"

" Worst product and worse than worst service"

" Also the service is horrific"

"- The installation guy was not well trained"

"The installation is not proper"

" I was asked to contact Kenstar customer care and trust me, I had to experience the worst customer care service"

" The person who came for installation was kind of rude and charged Rupees 80/- for per meter of wire which insane he carged 700/- for the wall mount stand which costs rupees 400/- at the local shop and over all poor installation experience, but he did'nt charge me for service the istallation was for free"

" But i am unhappy with the installation, the guy use to tell every time that he is coming but at the end of the day they didn't turn up"

"Asked for service and is burning in heat for the last 3 days as the parts that went wrong is not available in their stock"

" There was some confusion around installation because there were 3 parties involved - Amazon, Next (seller) and Kenstar (manufacturer)"

" So far i have raised around 7 service requests and their useless technicians are incapable to solve the AC"

"as installation of a split ac is not done everyday and is a hassle in itself"

"I guess the horizontal swing doesnt work since the beginning but it doesnt bother me, the vertical swing does work properly and that is more important in split acs"

"All the buttons in the remote control are not working properly, horizontal swing not at all working"

"- Horizontal Swing does not work at all"

"This AC doesn't work before one year, suspected gas lick, 5 star AC don't come with aluminum coil, and people visited to see this AC confirming that aluminum coil condenser can't be repaired, only need to replace with another aluminum coil and no warranty for further repeated problem, I saw the reviews and few having same problem, now I am waiting for the problem to be resolved by Kenstar service personal"